Privacy Policy
Effective Date: 26th May, 2023
This Privacy Policy describes the practices of SonoCare Healthcare, Inc. (“SonoCare,” “we,” “us,” or “our”) regarding the collection, use, and disclosure of personal information when you use our telemedicine platform and related products and services (collectively, the “Platform”). We are committed to protecting your privacy and ensuring the security of your personal information. By accessing or using our Platform, you consent to the practices described in this Privacy Policy.
1.1 Personal Information: We may collect personal information that you provide to us directly when you use our Platform. This may include, but is not limited to, your name, address, email address, phone number, date of birth, medical history, and health information.
1.2 Usage Information: We may automatically collect certain information about your use of the Platform. This may include your IP address, device information, browser type, operating system, and other usage details. We may also use cookies and similar technologies to collect information about your interactions with the Platform.
2.1 Provide Services: We may use your personal information to provide you with access to the Platform, including facilitating telemedicine consultations, appointment scheduling, and delivering healthcare services.
2.2 Communication: We may use your personal information to communicate with you, respond to your inquiries, provide important updates or notifications related to the Platform, and send you marketing communications if you have opted-in to receive them.
2.3 Improve and Personalize: We may use the information we collect to improve and personalize the Platform and our services, including analyzing usage patterns, diagnosing technical problems, and customizing your experience.
2.4 Legal Compliance: We may use your personal information to comply with applicable laws, regulations, or legal obligations, or to protect our rights or the rights of others.
3.1 Service Providers: We may share your personal information with third-party service providers who perform services on our behalf, such as hosting providers, payment processors, and telecommunication providers. These service providers are authorized to use your personal information only as necessary to provide the requested services to us.
3.2 Business Partners: We may share your personal information with trusted business partners, such as healthcare providers and medical professionals, to facilitate the provision of healthcare services to you.
3.3 Legal Requirements: We may disclose your personal information if required to do so by law or in the good faith belief that such action is necessary to comply with legal obligations, protect and defend our rights or property, or investigate potential violations of applicable laws.
3.4 Aggregated and De-identified Data: We may aggregate and de-identify your personal information to create anonymous, statistical, or aggregated data sets, which we may use and disclose for various purposes, including research, analysis, and improving our services.
We take reasonable measures to protect the security of your personal information and strive to ensure that it is treated securely and in accordance with this Privacy Policy. However, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee the absolute security of your personal information.
5.1 Access and Correction: You may access and update certain personal information you have provided to us by logging into your account or contacting us directly. We will make reasonable efforts to accommodate your request, subject to any legal or contractual restrictions.
5.2 Marketing Communications: You may opt-out of receiving marketing communications from us by following the instructions provided in such communications or by contacting us directly.
5.3 Cookies: Most web browsers are set to accept cookies by default. If you prefer, you can usually modify your browser settings to remove or reject cookies. However, please note that disabling cookies may affect the functionality and performance of the Platform.
Our Platform is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to remove the information and terminate the child’s account.
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated Privacy Policy on our website or through other reasonable means. Your continued use of the Platform after the effective date of the revised Privacy Policy constitutes your acceptance of the changes.
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
SonoCare Healthcare, Inc.
3c Georges Close, Nkpogu, Port Harcourt, Rivers, Nigeria
hello@sonocare.com.ng
+2349087493045; +2347034199466
Please note that email communications are not always secure, so please do not include sensitive or confidential information in your emails to us.