Effective Date: 26th May, 2023
1.1 Personal Information: We may collect personal information that you provide to us directly when you use our Platform. This may include, but is not limited to, your name, address, email address, phone number, date of birth, medical history, and health information.
2.1 Provide Services: We may use your personal information to provide you with access to the Platform, including facilitating telemedicine consultations, appointment scheduling, and delivering healthcare services.
2.2 Communication: We may use your personal information to communicate with you, respond to your inquiries, provide important updates or notifications related to the Platform, and send you marketing communications if you have opted-in to receive them.
2.3 Improve and Personalize: We may use the information we collect to improve and personalize the Platform and our services, including analyzing usage patterns, diagnosing technical problems, and customizing your experience.
2.4 Legal Compliance: We may use your personal information to comply with applicable laws, regulations, or legal obligations, or to protect our rights or the rights of others.
3.1 Service Providers: We may share your personal information with third-party service providers who perform services on our behalf, such as hosting providers, payment processors, and telecommunication providers. These service providers are authorized to use your personal information only as necessary to provide the requested services to us.
3.2 Business Partners: We may share your personal information with trusted business partners, such as healthcare providers and medical professionals, to facilitate the provision of healthcare services to you.
3.3 Legal Requirements: We may disclose your personal information if required to do so by law or in the good faith belief that such action is necessary to comply with legal obligations, protect and defend our rights or property, or investigate potential violations of applicable laws.
3.4 Aggregated and De-identified Data: We may aggregate and de-identify your personal information to create anonymous, statistical, or aggregated data sets, which we may use and disclose for various purposes, including research, analysis, and improving our services.
5.1 Access and Correction: You may access and update certain personal information you have provided to us by logging into your account or contacting us directly. We will make reasonable efforts to accommodate your request, subject to any legal or contractual restrictions.
5.2 Marketing Communications: You may opt-out of receiving marketing communications from us by following the instructions provided in such communications or by contacting us directly.
5.3 Cookies: Most web browsers are set to accept cookies by default. If you prefer, you can usually modify your browser settings to remove or reject cookies. However, please note that disabling cookies may affect the functionality and performance of the Platform.
Our Platform is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to remove the information and terminate the child’s account.
SonoCare Healthcare, Inc.
3c Georges Close, Nkpogu, Port Harcourt, Rivers, Nigeria
Please note that email communications are not always secure, so please do not include sensitive or confidential information in your emails to us.